Live intake
Missed call converted
Maya · brake noise · Ford Fiesta
WhatsApp enquiry
Jon · annual service · VW Transporter
Always on
When the ramp is full.
One shared view
No lead left in a phone.
Your call
People keep the hard jobs.
The workflow
From first ring to right-fit booking.
A calm front desk for the moments your workshop is at full stretch.
Catch the enquiry
Missed call, WhatsApp, SMS, or website form — CrankMend gives every new lead a fast, helpful first response.
Qualify the job
It handles the routine questions, gathers the right vehicle and repair details, and spots the jobs that need a human.
Book the right slot
Suitable appointments are offered from your live availability, so the conversation ends with a time in the diary.
You keep the keys. CrankMend keeps the queue moving.
It is not another system asking your team to become a call centre. It is the extra pair of hands that makes sure good work gets a reply, a decision, and a place in the diary.
More of the demand you already paid to attract
One shared view of conversations, customers, and upcoming work
A clear handoff for complex or high-value enquiries
Ready when you are
Let’s put more of your good work in the diary.
Tell us how your garage handles enquiries today. We’ll show you where CrankMend can take the pressure off.
crankmend@polsia.app